Mobile Solutions
for Hospitality
A Guest Focused Hotel
Guests use mobile to shape and drive their travel experiences. Hotels that understand and offer solutions based around mobile engagement will build loyalty and long-term guest value.
Build or integrate next-generation mobile solutions to drive more convenient digital options for guests. With OmniMobile, you can connect your existing PMS to provide self-service tools directly to your guest’s device. Providing better check-in, digital key, and communication tools through any device and one platform to manage. Easily extend next generation mobile tools without relying on app stores and providing easier ways to increase download and features.
70% of guests surveyed would download a hotel app if it had digital key and contactless services available.
Preferred Guest Mobile Features
- 24/7 Check-In/Check out
- Online Booking
- Connect pre-arrival amenities
- Digital Key
- Notify guests when room is ready
- Provide instant access to room
- Integrate room selection options
- Digital food ordering
- Digital menus
- In-room or On-resort delivery
- Easy menu and pricing changes
- Staff Connect
- Instant Message and Video
- Video calls for in room service options
- Easy tracking by department
- Easy tracking by staff
- Reservations & Ticketing
- Schedule amenities and restaurants
- Add additional night stays
- Sell Attraction and Local Tickets
Next-Generation
Cloud Technology
- The cloud connects to your PMS, for easy additions
- Chat bots, and AI assistance
- Staff Connect, Instant Message & Video
- Guests can text or video call to any department
- Online staff management, use new data points
- Monitor staff to guest communication and time spent
- Loyalty and Rewards, digital ways to connect to guests
- Simplified systems that let guest build points
- Property access, and information from Mobile
- Digital trails, and key spots to see, provide personalized access
Personalization, Coupons & Social
- Notifications by Guest Type
- Push notifications by location and time of day
- Personalize notifications
- Connect deals, events and activities, real-time!
- Learn more about your guests
- Connect reservation type with preference
- Understand how guests use your property
- Track inquiries
- Coupons & Deals
- Digitally manage coupons
- Provide real redemption and usage options
- Understand what your guest use and like the most
- Local Venues
- Refer and track your guests
- Connect local offers and promotions
- Provide A-list access and convenience
- Social Experiences
- Easy tracking by staff
- Integrate Guest Generated Content to any screen
- Incentivize guests to share posts and provide reviews
- Connect deeper on channels that your guest use
- Notifications by Guest Type
- Push notifications by location and time of day
- Personalize notifications by guest
- Connect deals, events and activities in real timeI
- Learn more about your guests
- Connect reservation type with preference
- Understand how guests use your property
- Track inquiries and know your guest better
- Coupons & Deals
- Digitally manage your coupons by guest
- Provide real redemption and usage options
- Understand what your guest use and like the most
- Local Venues
- Refer and track your guests
- Connect local offers and promotions
- Provide A-list access and convenience
- Social Experiences
- Integrate Guest Generated Content to any screen
- Incentivize guests to share posts and provide reviews
- Connect deeper on channels that your guest use
